Church IT support in the Charlotte, NC area

Fairoaks IT provides managed IT, campus networking and cybersecurity for churches and ministries across the Charlotte metro from our office in Belmont, NC, just west of Charlotte in Gaston County. We’ve been independent and owner-led since 1991 and won the Soteria Award for Most Trusted MSP in North America.

Church IT support

Yes. Our Belmont office serves churches across Mecklenburg, Gaston, Cabarrus, Union and Lincoln counties and York County, South Carolina. Most issues are solved remotely in minutes, and when something needs hands on it, like a network closet, Wi-Fi or a check-in kiosk, we send a technician.

Schedule a discovery call

A conversation first, not a contract. A lot of churches have relied on a dedicated volunteer or the most tech-savvy staff member, and that works until it doesn’t. We start with a discovery call, then an assessment in plain English, then a plan with every cost explained up front. Your agreement spells out exactly what’s included, and we’ll walk you through every page before you sign.

How working with us starts

Because Sunday problems can’t wait for a technician three states away. A local, owner-led provider can get someone onto your campus when remote support isn’t enough, and gives you the same team every time, one that knows your buildings, your livestream setup and your ministry calendar.

Sunday-ready, every week

Our Charlotte-area office is at 32 North Main Street, Suite 206, Belmont, NC 28012, just west of Charlotte in Gaston County. It serves churches across the Charlotte metro, including Gastonia, Concord, Huntersville, Monroe, Rock Hill and Fort Mill. Give us a call or schedule a discovery call below.

Get directions

North Carolina’s Identity Theft Protection Act generally requires organizations that own or license personal information about North Carolina residents to notify affected people without unreasonable delay after a breach, notify the Consumer Protection Division of the Attorney General’s Office, and tell the national consumer reporting agencies if more than 1,000 people are notified at once. Your attorney has the final word on how it applies to your church.

Protecting members and donors

Then plan for South Carolina’s rules as well. South Carolina has its own breach notification law covering its residents, so a church with members or staff in Rock Hill or Fort Mill can have obligations in both states after the same incident. The protection is the same either way: multi-factor authentication, access by role, encryption and a response plan written before you need one.

Managed security services

Plan before the storm. Summer thunderstorms and hurricane remnants bring power surges and outages, so put network equipment, encoders and servers on surge protection and battery backup, keep a backup internet connection if your livestream matters, and make sure your team can stream or reach systems if the building loses power.

Livestream questions

As soon as you have a building. Internet service can take weeks to install, and Wi-Fi, cabling, the livestream network, check-in stations, phones and door access all cost less to plan than to retrofit. Decide early how the new campus connects to your church management system and other locations, and we’ll make sure it works on opening Sunday.

Schedule a discovery call

Plan it like any other part of stewardship. Put computers, Wi-Fi and network equipment on a replacement schedule, set aside a little each year for upgrades, and separate monthly support costs from one-time projects. We review technology with our clients and help them plan ahead, so big purchases fit the budget cycle instead of arriving as emergencies.

Cost questions