The Eastern Massachusetts and Rhode Island Business Owners’ Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Business (And How To Get Exactly What You Need Without Unnecessary Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

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I Can Focus on What I Do Best, and Leave All Things IT to Them.

I absolutely trust in both their services and employees. Since joining Fairoaks as a client, I can focus on what I do best, and leave all things IT to them. That sense of security and trust is priceless to me. All of my issues are always addressed timely, professionally and appropriately. I would recommend Fairoaks IT wholeheartedly and without reservation.

Susan Rossi Cook Attorney and Mediator

Eliminated Our IT Headaches!

Fairoaks IT has been our single source provider for all of our IT needs. They have eliminated a lot of the headaches we used to have regarding IT issues. They have been great to work with and continue to meet our expectations. Fairoaks IT has the capabilities to handle tasks both large and small, but do it with care and attentiveness that others have not had in my experience. It's also great knowing that I can pick up the phone or email with the owners of the business if I have an issue. Fairoaks IT is the real deal. Definitely give them a shot!

Ross Trethewey Owner
TE2 Engineering