Welcome to the Fairoaks IT Support Center

For clients, please use the below resources to receive assistance for your technical issues. For all other inquiries please view our Contact Us page.

Phone Support

You may call us for support. Calls are taken first-come, first-serve. If we aren't able to take your call, a ticket will be created.


Email Support

You may send us an email in order to automatically create a ticket. The email subject line will be the ticket title.


Remote Access

While working with a support specialist, you may need to give remote access to your computer. Please use the below link to access our remote access service.

ScreenConnect Portal

Ticket Portal

You may create or view the status of a ticket through our ConnectWise Portal.

If you need a Login to My Portal, please call us at 508-543-5540.

My Portal Login

Change User and Equipment Worksheet

Use this form to submit details for a new user/employee or a change for an existing user/employee.

Click Here

Accounting Portal

Access our accounting portal to view and pay invoices.

Click Here