Charlotte IT Support and Services:

Are You Ready To Put An End To Expensive, Frustrating Computer Problems Finally and Forever?

If so, call us today at, 774-222-5500 and we'll show you how we can make your computer problems go away finally and forever!

Serving Mecklenburg, Gaston, Union, York, and Lancaster Counties

21 Questions

FREE GUIDE

21 Critical Questions Your IT Consultant Should Be Able To Say 'Yes' To

8 Big Reasons Why Businesses Outsource
Their Computer IT Support To Us:

1

30 years serving businesses like yours
After 30 years serving businesses like yours, we are proud to say that the Clients we partnered with back in 1991 are still with us!

2

We answer our support line live 100% of the time
If you have to leave a voicemail on our support line (during our regular business hours) we will send you $25!

3

99.98% network availability
You'll have your data when you want it, where you want it, how you want it. Our Clients average a 99.98% network availability.

4

98% thumbs up!
How about happier employees??? Our end-users give us a 98% thumbs up!

5

We’re FAST!
If you have a problem, on average we’ll get started on your issue in less than 12 minutes.

6

Get more for your IT dollar
Our "Total Care" Clients average a 7.4% savings on their IT support.

7

We Are Your CIO
We know the trends and will guide you every step of the way.

8

Stress Free IT We’ll handle everything. You’ll sleep easier knowing that your technology is being proactively managed 24/7/365.

Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Help Desk

When you need assistance with network and PC issues, software support, or virus removal, we are here to help you.

Cloud Computing

Cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.

Remote IT Services

We can plug-in to your network and machines remotely, making it easier for our experts to fix your issue with ease and speed.

See what other business owners are saying about us…

They Do What They Say and Keep Their Promises.

The single biggest benefit of Fairoaks IT is the peace of mind we have of knowing that they are there protecting us. They are always timely and responsive, and always clearly communicate with us. Bottom line is they do what they say and keep their promises.

Joe Meisner Project Manager
Camger

Eliminated Our IT Headaches!

Fairoaks IT has been our single source provider for all of our IT needs. They have eliminated a lot of the headaches we used to have regarding IT issues. They have been great to work with and continue to meet our expectations. Fairoaks IT has the capabilities to handle tasks both large and small, but do it with care and attentiveness that others have not had in my experience. It's also great knowing that I can pick up the phone or email with the owners of the business if I have an issue. Fairoaks IT is the real deal. Definitely give them a shot!

Ross Trethewey Owner
TE2 Engineering

As we grow, Fairoaks IT Adapts.

Fairoaks IT has provided KPM the feel of a friendly internal IT resource that everyone knows but with the breadth of knowledge that comes from having multiple technicians with decades of experience. What sets Fairoaks IT apart is how accommodating they’ve been to changes within our company. As we grow, Fairoaks IT adapts. They’re willing to break-free from the usual cookie-cutter services offered by other MSPs to provide KPM with solutions that work best for our company. We haven’t felt the need to shop around for another MSP since we’ve begun working with Fairoaks IT years ago.

Winston Anderson Global Information Systems Manager
KPM Analytics

We're proud to partner with the best businesses in the industry

Your business doesn’t have to suffer from technology problems ever again

IT issues are frustrating and they can hold businesses back by disrupting operations. Without technology experts monitoring the situation, most businesses that are hit with tech troubles have to spend hours trying to diagnose and solve the IT issues at hand. But what if things didn’t have to turn out this way? What if you had the power to leave your business technology in the trusted hands of an experienced IT service provider? With Fairoaks IT as your technology partner, this dream scenario can be your new reality.

We have over 30 years of experience serving businesses like yours, and some of our clients from our inception are still with us today. We pride ourselves on fast response times, making sure your IT network faces almost no downtime, and ensuring you get the most ROI for your IT investments. We want you to know that your technology will be a stress-free part of your business in the future.

Choose from our comprehensive suite of IT services

Managed Services

Proactive management and monitoring of your IT networks and systems so you always maximize both productivity and uptime.

Business Continuity Planning

Prepare your business for unforeseen disasters with a comprehensive plan that ensures your operations will continue no matter what happens.

Work from Home Setup

Work and collaborate effectively in a remote environment without losing productivity.

Cloud Computing

Leverage the power of the cloud with apps and platforms that empower your employees to work productively from anywhere.

Network Security

Protect your IT network from cyberthreats with firewalls, cybersecurity software, and other solutions.

Virtualization

Optimize your IT performance while freeing up space in your office with virtualization solutions.

Hardware as a Service

Use the best hardware for your needs and budget while leaving procurement and hardware management in our capable hands.

Email & Spam Protection

Prevent spam and phishing attacks while keeping your company emails confidential and secure.

And much more...

Improve your office IT without breaking the bank with our Managed Services in Charlotte

You don’t need to suffer any downtime or figure out how to resolve recurring IT issues if you have Fairoaks IT as your IT partner.

Frequently Asked Questions

What are Managed Services?

Managed Services refer to the daily management of your business’ IT needs by our team. We use our expertise to improve your IT and make sure everything is running smoothly while keeping costs low.

Why should I outsource my IT management?

As a small business owner, you want to maximize your resources and time to reach your business objectives but IT management might not be one of your core strengths. Our team of dedicated professionals offer decades of knowledge and experience in business IT management and we’ll maximize your IT resources at a reasonable monthly fee.

My technology works fine, why do I still need managed services?

Technology is always changing so while your systems might seem fine, they can be optimized to give you more performance. We will get the most out of your IT and you benefit from this without having to invest your time into IT management.

I need better hardware for my business, can you help?

Yes, we can help you by leveraging our relationships with some of the best IT hardware and software vendors in the business. This is covered in our managed services and we’ll do our best to make sure you get the best price and support packages possible.

21 Questions

FREE REPORT

21 Critical Questions Your IT Consultant Should Be
Able To Say 'Yes' To