Eastern Massachusetts, Rhode Island and the Charlotte, NC area
Book your 15-minute discovery call
Talk with Adam or Tom Crossley, the owners of Fairoaks IT, about your technology, your security and whatever’s been bugging you. No pressure. If it makes sense, we’ll set up a free 27-point IT assessment.
- Serving businesses since 1991
- Soteria Award: Most Trusted MSP in North America (2024 MSP Titans of the Industry)
- Every call is with an owner
Prefer the phone? Call 774-222-5500.
Schedule your discovery call
15 minutes with Adam or Tom Crossley. We’ll reach out to set a time that works for you.
The form is loading. If it doesn’t appear, call 774-222-5500.
We hate spam as much as you do. We’ll never rent, share or abuse your email address or contact information.
What happens next
-
The call
15 minutes. We talk through your situation and your concerns, and answer any questions you have about us.
-
The assessment
If you’re comfortable moving ahead, we schedule our proprietary 27-point IT assessment at a time that works for you.
-
The findings
We walk you through what we found in plain English. What you do with it is up to you.
The assessment can be done 100% remotely, with or without your current IT company or department knowing. We’ll give you the full details on the call.
What the assessment tells you
- Where you’re overpaying, or getting underserved, by your current IT company or team.
- Whether your systems and data are truly protected from hackers and ransomware, and where you’re exposed.
- Whether your backups would let you recover quickly after an emergency or a ransomware attack.
- Where you may be out of step with cyber insurance requirements or compliance rules like HIPAA, CMMC, FTC Safeguards or PCI DSS.
- How you could lower your overall IT costs while improving security, performance and your team’s productivity.
Fresh eyes see things others can’t. At a minimum, it’s a free, no-risk, third-party check on the security, stability and efficiency of your IT.
Who you’ll talk to
Your call is with Adam or Tom Crossley, who co-own Fairoaks IT. Not a commissioned rep reading a script. Tom founded the company in 1991. Adam leads sales for both our Massachusetts and Charlotte, NC offices.
“Tom and Adam are always accessible too, so when we do need to review our account and service, you are available to us.”
Kevin Lagasse Executive Vice President, The Lagasse Group
Is this a fit?
We’re a good fit if
- you want to prevent problems instead of just fixing them
- you want one accountable team for your technology
- you take security seriously
We’re probably not the right fit if
- you’re shopping for the cheapest hourly rate
- you only want help after something breaks
- you won’t adopt basic security like multi-factor authentication
What you can count on
-
Help that starts in under 12 minutes, on average.
-
Credits if we miss our service target.
-
A way out if we don’t deliver.
What clients say
I can focus on what I do best, and leave all things IT to them.
“I absolutely trust in both their services and employees. Since joining Fairoaks as a client, I can focus on what I do best, and leave all things IT to them. That sense of security and trust is priceless to me. All of my issues are always addressed timely, professionally and appropriately. I would recommend Fairoaks IT wholeheartedly and without reservation.”
Fairoaks IT has the knowledge.
“If you’re on the fence about switching IT companies, this isn’t a hard decision, just do it, you don’t know what you’re missing.”
Common questions
How long is the discovery call?
It’s a 15-minute call with Adam or Tom Crossley, the owners of Fairoaks IT. We cover your situation and concerns and answer your questions. If it makes sense, we schedule the free 27-point assessment.
Is the assessment really free?
Yes. The discovery call and the 27-point IT assessment cost nothing and carry no obligation. You keep the findings either way.
Does my current IT company need to know?
No. The assessment can be done 100% remotely, with or without your current IT company or department knowing. We’ll explain how on the call.
Is this a sales pitch?
No. It’s a conversation to find out whether there’s a problem worth solving and whether we’re the right people to solve it. If we’re not a fit, we’ll tell you.
What areas do you serve?
Fairoaks IT serves businesses within 40 miles of our offices in Franklin, MA and Belmont, NC. That covers Eastern Massachusetts and Rhode Island, and the Charlotte, NC area.
What does managed IT from Fairoaks IT cost?
Most clients land around $200 per user per month, all-in, including Microsoft 365 licensing. Your exact number depends on your setup, and the assessment tells us what that is.
Ready to talk?
Fill out the form, or call us. Fifteen minutes is all it takes to find out if we’re the right fit.

