IT Support For Eastern Massachusetts, Rhode Island, and Charlotte, NC Businesses:
Are You Ready To Put An End To Expensive, Frustrating Computer Problems Finally and Forever?
If so, call us today at 774-222-5500 and we'll show you how we can make your computer problems go away finally and forever!
8 Big Reasons to Choose Fairoaks IT
to Support Your Computer Network
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Our Services
Managed IT Services
You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.
Help Desk
When you need assistance with network and PC issues, software support, or virus removal, we are here to help you.
Cloud Computing
Cloud services give you the power to collaborate using the Internet and intranet in your office to make doing business more efficient.
Remote IT Services
We can plug-in to your network and machines remotely, making it easier for our experts to fix your issue with ease and speed.
See what other business owners are saying about us…
They did exactly what they promised and we’ve never felt safer!
Before working with Fairoaks IT, we had an outsourced IT company that caused our business many issues. We called Fairoaks IT to discuss our technology needs, and the week of our meeting we realized that we were hit with the crypto locker virus.
Fairoaks came in and was able to stop the attack before it encrypted all of our data. At the time our current IT provider had a backup in place. However, they weren’t monitoring it. We found out the hard way that the last good backup was 6 months old! Thankfully, not all our files were encrypted, but those that were couldn’t be restored. The whole crypto locker event cost our entire business 2 days of downtime – our server was down, the accounting department was down, and we lost hundreds of files that had to be recreated if possible. This was the tipping point. We realized we needed a new IT provider. Fairoaks came in and the first change they made was to design and implement a multi-layer network security perimeter. Then, they upgraded our backup system to a true Backup and Disaster Recovery system which they monitor every day. They did exactly what they promised and we’ve never felt safer.
The high quality of service from everyone on the Fairoaks IT team is remarkable. Their response time is extremely fast as well as their ability to find a resolution. They always have someone available to help us when we have an urgent issue, or need someone on site, and their service is prompt even for our non-urgent fixes. We have a staff of around 60 office employees and numerous off site employees, and if you ask them they will tell you that the amount of issues they have had has decreased tremendously since partnering with Fairoaks IT – Jen specifically is Schumacher’s go to technician. In fact, one of the features that stood out the most to me when choosing our Fairoaks plan, was the ability to have a technician on site whenever we need them.
Thankfully, I no longer have to worry about losing important data or our employees having too much downtime because we have an experienced, dependable team of people standing ready to help us. If your business has computers, I highly recommend you call Fairoaks IT!
Jackie Bean
CFOSchumacher Companies
Each person from Fairoaks IT has been pleasant, professional, and clear on each step ……
We are enjoying the faster internet with better clarity after your technicians completed their service call on Friday. The work was done with the least amount of interference to our business.
Our experience with Fairoaks IT has been extremely positive and everything from the initial call to the work done Friday has gone smoothly. Each person from Fairoaks IT has been pleasant, professional, and clear on each step that's been taken.
It's good to know a company has such good work ethics and respect towards their work and the clients. We also noted that the work between the two Fairoaks IT technicians who were here on-site Friday, operated in this same professional way towards one another.
We commend you for creating such an environment in your IT business.
Thank you for everything!
Nancy Borowy
Milford Franklin Counseling Services, Inc
Great Company, Great People, Great Experience
Prior to working with Fairoaks IT, we would have to wait until after hours or even days to get a response when we needed assistance with our technology. That all changed when Fairoaks IT took over our network. Our systems, which always seemed to be outdated, are now being constantly monitored, and we always have whatever resources we need.
The response time of the Fairoaks IT team is a complete difference from what we had with our previous support company, we have never been left to wait until the next day or without the ability to do our jobs – we are very pleased with how quickly they resolve any issues we are having. Before Fairoaks IT our staff of about 11 people were experiencing at least 8-10 hours a week keeping things working and trying to understand where the underlying problems were, this resulted in all of our employees losing productivity. Our employees now have commented on how there doesn’t seem to be anywhere near the issues that they used to experience, and several have commented on the pleasant nature of the support folks, Brett, Jen and Tony.
It was it was only a matter of time before there was a disaster. We were looking for a new provider when I discovered that we were not backing our business critical data up because “it was a lot of data”. When first talking with Tom about Fairoaks IT, we suffered an abandonment from our provider. Tom stopped by and got our access restored so we could operate our business, we had no contract, and no commitment to sign one at the time. Tom himself demonstrates the principles that he asks his team to follow.
The Total Care Package makes managing our technology easy, you just call and nobody asks you about licensing or serial numbers. It provides us with predictable cost - the ability to budget with confidence and the comfort of knowing that professionals are watching over us every day.
I would happily refer Fairoaks IT to other business, and I already have. For a small to medium business, their services allow a company to have a virtual IT team available to them rather than trying to retain their own staff.
Steve Sullivan
Connolly Bus
About Fairoaks IT
Fairoaks IT has been providing professional IT Support for businesses in and around Milford, Massachusetts and Charlotte, NC since 1991. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.
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