President & CEO
Tom is founder and president of Fairoaks IT. Since 1991, Fairoaks IT has been bringing world-class, enterprise-level IT support to small and medium-sized businesses.
As an Information Technology support expert who is passionate about delivering technology that “just plain works the way it’s supposed to”, Tom understands that technology advances at a dizzying speed. And while technology helps small to midsized companies, it also frightens them as they can’t afford the infrastructure to actively adopt the newest and best, nor to defend themselves from the constant threat of being invaded or outdated. For a fraction of the cost, the small to medium size company can have all the benefits of a large company’s in-house IT power from Fairoaks IT. Their motto, "You Manage Your Business. We’ll Manage The Technology Behind It.” sums it all up.
Tom prides himself in providing personal service. Distinguishing themselves from a large IT chain’s off-the-shelf service, Fairoaks IT staff knows their client’s business, their names and their unique situations. They enlarge and empower small companies. Tom’s ethical stand is “I treat my client’s money as if it was my own”. There is no one size fits all service. All his clients’ IT needs are crafted to align with their business and their budget. “I have to be creative to give them state of the art, essential and affordable service and I’m proud of it” says Tom. Many business owners are proud to add Fairoaks to their ‘My doctor, My financial advisor and My IT guy’ list.
Tom brings his dedication and focus to his personal interests. Away from the office, Tom is an avid, instrument-rated private pilot. He also likes to spend time with his family, getting away to the mountains for some hiking or snowmobiling.
EXPERIENCE: IT business owner since 1991
SOFTWARE: Project, Word, Excel, Exchange, Outlook, QuickBooks, MRP/ERP systems
HARDWARE: Intel based systems
OPERATING SYSTEMS: Windows - all versions
DATABASE SYSTEMS: MS SQL Server, MS Access
PROGRAMMING LANGUAGES: HTML, Basic, Cobol, Fortran
Microsoft Certified Professional
Microsoft Cloud Certification
Dell Preferred Partner
Microsoft Sales Specialist
Amazon #1 Best Selling Author
General Electric Management Training (2 year)
BS in Operations Research from the University of Massachusetts
BS in Industrial Engineering with a minor in Industrial Psychology from the University of Massachusetts